Common Questions

About Solar Energy

• How does solar energy work?
• How does solar energy production affect crediting and billing?
• Am I eligible for rooftop solar?

About Solstice

• What does Solstice do?
• What is the difference between Solstice and an Energy Service Company (ESCO)?
• What is the difference between Solstice and an Alternative Retail Electric Supplier (ARES)?
• How does Solstice make money?
• What is your privacy policy?

About Being a Solstice Customer

• How does billing work?
• Can I also enroll in a Community Choice Aggregation (CCA) program?
• What happens to my account if I move?
• Can my family and friends join Solstice too?
• When will I receive my referral gift card?
• What are banked or carryover credits?
• See all 9 articles